# Cancellation Policy

At PAAL, we understand that plans and needs can change. To address such situations, we have established the following Cancellation Policy. This policy outlines the terms and conditions regarding the cancellation of services purchased from us.

**Cancellation Terms:**

1. **100% Service Cost:** In the event that a user wishes to cancel a service they have purchased, they will be required to pay 100% of the service cost. This policy reflects the immediate allocation of resources and commencement of service provision upon purchase.
2. **Immediate Allocation of Resources:** Our services involve the allocation of resources and the initiation of processes as soon as an order is placed. Consequently, cancelling a service results in the forfeiture of these resources and efforts.
3. **Non-Refundable:** As per our Refund Policy, all payments made for services are non-refundable. This applies even in the case of a service cancellation.
4. **Cancellation Procedure:** To initiate a cancellation, users must contact our support team. The request should include relevant details such as the service purchased, the date of purchase, and the reason for cancellation.
5. **Acknowledgment of Terms:** By purchasing a service from PAAL, users acknowledge and agree to this Cancellation Policy, including the requirement to pay 100% of the service cost in case of cancellation.

**Inquiries and Support:**

* For any questions or assistance regarding this Cancellation Policy, please reach out to our support team. We are committed to providing clarity and support to our users.

**Policy Acceptance:**

* By purchasing a service from PAAL, users agree to the terms outlined in this Cancellation Policy. We appreciate your understanding and are here to provide high-quality services that meet your needs.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.paal.ai/policies/cancellation-policy.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.